Modis supports Blue Cross Blue Shield new systems training

Client Overview: Northern healthcare benefits provider

This health care benefits provider, a nonprofit corporation, serves millions of members through a variety of plans including HMOs and PPOs. The firm and its affiliated network are independent licensees of one of the world’s largest and most renowned healthcare benefit providers.

The Modis Solution: New system documentation team provides information, training

This client required a team of professionals to assist with the documentation of new systems put into production by its development community and then providing high-level training to all users on the new system.

Based on Modis’ strong existing relationship with this client – we have been supplying technical writers and documentation analysts to them since 1992 – we were given the opportunity to assemble the entire team. The team included business analysts, technical writers and instructional designers. The project went as planned, and the client was so impressed with the team that they hired all members permanently. We attribute the success to the strength of our recruiting team and overall proactive process that ensures we are providing the best candidates.

The client continues to give us an exclusive opportunity to fill new positions as they come available. The scope of projects varies; our consultants work in a variety of departments on different projects. We also provide end-user training of a variety of applications to all of the client’s permanent personnel.

To see what Modis can do for you, contact your local Modis office today or read more healthcare & pharmaceutical case studies.