Leading online travel broker gives Modis consultants, account team 5-star ratings

Client Overview: Web-based hotel booking agent

This company is a leading provider of lodging worldwide, offering reservation services through their own Web sites, interactive affiliate network, and toll-free call centers.

The company offers travelers the widest selection of lodging accommodations from traditional hotels to vacation rentals at thousands of properties in more than hundreds of cities in North America, Europe, the Caribbean and Asia. The company offers a one-stop shopping source for hotel pricing, amenities and availability, and also specializes in providing travelers with accommodations during sold-out periods.

The Modis Solution: Customized account management program meets client’s needs

As one of the leading innovators of the Internet-based hospitality market, the client has a growing need for consultants near their headquarters in Texas. Modis developed a rapport with the client’s human resources management and formulated a partnership vision that would meet their specific needs. Working with the client’s new procurement office, we agreed to more competitive rates than they were paying from other suppliers and abided by restrictions regarding contacting managers. We placed our first consultant in August, 2004 and have since made more than 100 placements.

Modis’ follow up for this account has included weekly scheduled onsite visits from the account manager and lead recruiter. We have placed consultants in numerous specialties, including:

  • AS/400 Cobol Developers
  • SQL Programmers/DBAs
  • NOC/Help Desk Analysts
  • Project Managers

The client has been so pleased with the results that they know refer to Modis as "a valuable extension of our in-house staff."

To see what Modis can do for you, contact your local Modis office today or read more Hospitality and Entertainment case studies.