Modis implements network management system for leading packaging manufacturer

Client Overview: Leading international supplier of specialized packaging

Based in Richmond, Va., this company is a leading international supplier of value-added specialty paperboard and plastic packaging. The company serves clients from locations in Europe, North America, Africa and Asia, and employees approximately 6,000 people.

The Modis Solution: Assist with network management system installation

This client’s information technology department organized a project to re-engineer its network management system. This project was critical to the client’s IT mission of maximizing the benefits of information technology while also minimizing the total cost of ownership.

Modis assisted in implementing the solution using HP Openview as the simple network management protocol engine. This system will alert the client’s IT staff of network problems so they can respond to them quickly, minimizing the impact to customers. It is also designed to perform this function without adding any repetitive tasks to staff.

The Openview solution is an interrupt driven system, wherever possible using SNMP traps. The solution monitors basic network connectivity. The facility will be expanded to monitor basic system and application service availability as well as quality of service management down to the application layer to ensure it is meeting standards. The service management function (deployed in Phase 2) will include server CPU/memory/disk utilization.

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