Modis technical writers document client’s manufacturing processes

Client Overview: Internationally known technology innovator, solutions provider

This company provides leading technology solutions to consumers, businesses, governments and other institutions around the world. The company’s portfolio of services includes IT infrastructure, global services, business and home computing, and imaging and printing.

The Modis Solution: Writers document manufacturing procedures, meet ISO guidelines

This client needed assistance developing manuals for its warehouse and manufacturing operations.

Modis provided technical writers to observe procedures, interview subject matter experts and document the SAP manufacturing modules as well as material handling procedures. Our consultants also documented warehouse materials and management software procedures for warehouse workers. The Modis consultants designed the documentation for users with limited knowledge of the English language, yet also meet ISO9000 standards. In addition, the writers developed user guides, reference guides and quick-install guides for various 10Base, 100Base and Gigabit network hardware products.

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