Modis spearheads Unix, application development for key telecommunications client

Client Overview: Major wireless communications services provider

This company is one of the largest wireless companies in the United States, with millions of subscribers who use their large digital voice and data network. The company is dedicated to providing customers with the finest wireless technology available, and also is a listed among the Fortune 100.

The Modis Solution: Assist with ongoing projects necessitated by recent merger

This client merged with another key player in the wireless communications industry and began numerous projects to assimilate the two businesses. Modis has managed multiple projects spurred by this merger.

Modis provided several quality assurance analysts who had specific experience with Unix, SQL, quality control/testing methodology and cellular billing applications. Tasks for our analysts included executing command-level Unix and shell scripts with troubleshooting, providing manual testing for specific retail and billing applications and setting up unique environments. Specifically, our analysts were responsible for the review of business and technical requirements and design documentation, as well as the translation of that information into test plans. They also were responsible for creating and maintaining test scripts (Unix scripting) that accurately certified all requirements identified in the project at hand.

Other duties included:

  • Executing pricing/wisdom processes in the test environment and analyzing the results to ensure that all results and outputs satisfy the business and technical requirements.
  • Identifying defects and ensuring said defects are resolved and retested.
  • Reporting detailed results and testing status to management.
  • Setting up and maintaining Unix environments for each test effort.

Modis provided several project developers who are responsible for working with an application development team to deliver the code as defined in the detailed functional specifications for billing conversions. This project migrates the legacy data from a newly acquired company into the client’s existing system.

The client awarded Modis a contract to replace other major competitors’ consultants with our own. This project was with the client and a third-party software vendor to deploy their CRM Application to more than 20 call center sites nationally.

To see what Modis can do for you, contact your local Modis office today or read more Telecommunications case studies.