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Help Desk Jobs

Help desk and technical support specialists provide technical assistance, support and advice to customers and other users. Technical support specialists answer technical support inquires and may run automatic diagnostics programs to resolve problems. In addition, technical support specialists oversee the daily performance of their company’s computer systems and evaluate the usefulness of software programs. Help desk technicians field telephone calls and e-mail messages from customers who are seeking guidance on technical problems. In responding to these requests for guidance, help desk technicians must listen carefully to the customer, ask questions to diagnose the nature of the problem, and then walk the customer through the problem-solving steps.

Recent Help Desk Job Postings

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Jobs 1-10 of 32
  • Web Support Specialist (Contract) - Attn BGM
    McLean, Virginia
    Date Posted: 05/16
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    MODIS is seeking a Tier 3 Applications Support Specialist for a 7-month contract position in McLean, VA. Please send resume and hourly rate to brenda.mitchell@modis.com. Responsibilities Specific Duties/Assignments - Document and share knowledge with customers, team members and others. - He... (Read More)
    Category: PC/DeskTop/Helpdesk   |   Job Type: Contract
  • Technical Support Analyst - Help Desk
    Santa Monica, California
    Date Posted: 05/16
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    We are in need of a bright entry level technical support candidate with a bachelor’s degree! Are you looking for a stable career with a great company? Well stop and look no further you have found it! We are seeking candidates with 1-2 years of IT support experience to join our team. Our IT group is... (Read More)
    Category: PC/DeskTop/Helpdesk   |   Job Type: Direct Hire
  • Desktop Integration Engineer Level I
    Washington, District of Columbia
    Date Posted: 05/16
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    Title: Desktop Integration Engineer I Location: Washington DC Term: 12+ months Requirements: Candidates must have at least 3 years experience with automated test scripts; Modis is currently seeking a Desktop Integration Engineer with at least 3 years experience work with automated test scrip... (Read More)
    Category: PC/DeskTop/Helpdesk   |   Job Type: Contract
  • Sr. Desktop Support Engineer (ATTN JMO)
    Bethesda, Maryland
    Date Posted: 05/16
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    Modis is currently recruiting for a contract to hire position in Bethesda for a Sr. Desktop Support Engineer. Ideal candidatres will have 5-7 years of experience and a Microsoft Windows 7 Certification (MCDST or MCITP). Please review the job information below: • Building and maintaining all Windows ... (Read More)
    Category: PC/DeskTop/Helpdesk   |   Job Type: Contract To Hire
  • Jr. Data Center Technician
    Bowie, Maryland
    Date Posted: 05/16
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    Modis is currently recruiting for Jr. Data Center Technicians for a position in the MD suburbs of Washington, DC. Qualified candidates must have or be open to the following: 1) Basic level of knowledge of the Linux O/S 2) Be open to various shifts, including possible weekend and/or overnight wo... (Read More)
    Category: PC/DeskTop/Helpdesk   |   Job Type: Contract
  • Desktop Support
    Austin, Texas
    Date Posted: 05/15
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    I have a client in downtown Austin that has an immediate need for an IT Desktop Support person. This is a contract that will run thru the end of the year and will go permanent the beginning of next year. My client is looking for someone junior for this role. Someone with a great personality, ecc... (Read More)
    Category: PC/DeskTop/Helpdesk   |   Job Type: Contract
  • Windows Server and Desktop Engineer
    Canton, Ohio
    Date Posted: 05/14
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    Position: Server / Desktop Engineer Location: Canton, OH Duration: 6 months Contract-to-Hire Modis, a leader in the IT staffing field, is working with an industry leading client in the Canton, OH area who is seeking a Server Engineer / Desktop Support Technician to join their technology-fo... (Read More)
    Category: PC/DeskTop/Helpdesk   |   Job Type: Contract To Hire
  • Global Helpdesk Manager
    Cockeysville, Maryland
    Date Posted: 05/11
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    Global Helpdesk Manager Baltimore, MD Modis is seeking a Global Helpdesk Manager for a full-time, direct hire career opportunity with an international industry leader in manufacturing titanium dioxide products. This is an opportunity to manage a Global Helpdesk team that will support 4500+ empl... (Read More)
    Category: PC/DeskTop/Helpdesk   |   Job Type: Direct Hire
  • Systems Engineer - Windows 7
    Richmond Heights, Ohio
    Date Posted: 05/10
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    Position: Systems Engineer – Windows 7 Location: Cleveland, OH Duration: 6 Month Contract Modis, a leader in the staffing industry, is working with a client in the Cleveland area who is seeking a Systems Engineer – Windows 7 to join their technology-focused, forward-thinking organization. ... (Read More)
    Category: PC/DeskTop/Helpdesk   |   Job Type: Contract
  • Problem & Incident Management Analyst
    Cleveland, Ohio
    Date Posted: 05/10
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    Position: Problem and Incident Management Analyst Location: Cleveland, OH Duration: 12 Month Contract Modis, a leader in the staffing industry, is working with a client in the Cleveland area who is seeking a Problem and Incident Management Analyst to join their technology-focused, forward-t... (Read More)
    Category: PC/DeskTop/Helpdesk   |   Job Type: Contract

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