Help desk and technical support specialists provide technical assistance, support and advice to customers and other users. Technical support specialists answer technical support inquires and may run automatic diagnostics programs to resolve problems. In addition, technical support specialists oversee the daily performance of their company’s computer systems and evaluate the usefulness of software programs. Help desk technicians field telephone calls and e-mail messages from customers who are seeking guidance on technical problems. In responding to these requests for guidance, help desk technicians must listen carefully to the customer, ask questions to diagnose the nature of the problem, and then walk the customer through the problem-solving steps.
Recent Help Desk Job Postings
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Position: Helpdesk Specialist
Duration: Direct Hire/Full Time
Location: Fort Belvoir, VA 22060
***Must have an A+ Certification***
**Must be a US Citizen***
Required:
• Remedy ticketing system experience
• 2 – 5 yrs Help Desk Experience
• Experience supporting Windows XP and Windows...
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Our client, a Fortune 500 Healthcare concern in Louisville, KY, experiencing tremendous growth is looking to add a Traveling Tech/ Desktop Support Specialist. Interested candidates must be located in the Louisville, KY area or willing to relocate.
Are you interested in boosting your career and ...
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Lead Desktop Engineer
Suburban Philadelphia, PA
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Modis Consulting is one of the largest IT consulting companies in the United States. A Fortune 500 client of ours is seeking a Lead Desktop Engineer to guide a Desktop Refr...
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Are you seeking a way to further grow your skills in Deskside Support, but also have a work/life balance? Are you currently working on contract and looking for something long-term? This position is contract to hire!
Modis is seeking a Senior Level Deskside Support Analyst for one of our clients h...
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Modis in Columbus, OH has an immediate need for one of our direct clients
Title/Role: Helpdesk
Required / Desired Skills
Must Have Requirements:
-Support background with any of the following technology platforms is a plus:
AS400
ERP Systems
SAP – FI, SD, MM Modules
Ticket...
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Are you looking for an exciting new tech support opportunity? Our client, a very regoznizable and reputable company based here in Columbus, Ohio is looking for someone to work in their technical support center that provides immediate assistance for customers and clients utilizing company application...
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¿ Telecommunications Engineer Associate to work Telecommunications Engineering staff, to support the specification and/or installation of communications media.
¿ 5+ years of experience and a general working knowledge of telecommunications media, specifically telephone company 4-wire and 2-wire lea...
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Help Desk Support Specialist
This is a contract position with one of our top clients and is one of the most exciting companies to work for in Milwaukee. This is an 8 month project but could take longer due to the revolving amount of work and call volume. Pay rate is $12 - $14/hour based on experie...
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Lead Desktop Engineer
Suburban Philadelphia, PA
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Modis Consulting is one of the largest IT consulting companies in the United States. A Fortune 500 client of ours is seeking a Lead Desktop Engineer to guide a Desktop Refr...
(Read More)
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Job Description
Seeking candidates with Level I/ II support experience to address desktop issues. This person will be responsible for taking end user phone calls as well as support user walk up questions in order to resolve user computer issues. The ideal candidate should have enterprise level exp...
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