Job Summary

3rd Shift NOC Technician/Jr. Systems Administrator Job - St. Louis

  • Location:
    Fenton , Missouri
  • Category:
    System Administrator
  • Contract Type:
    Contract/Temp to Hire
  • Job reference:
    US_EN_6_17465_58185943

Companies across the United States have sought out Modis to deliver skilled, dedicated IT professionals. We always seek to deliver competitive and sought-after career opportunities to our potential consultants and employees. To that end, Modis currently has a long-term 3rd Shift NOC Technician/Junior Systems Administrator need in South County, MO.
 
Overview


  • Candidates MUST be able to pass a credit check prior to submittal.
  • Candidates MUST be local to St. Louis.
  • Candidates MUST be available to work overnights.
  • Candidates MUST be available to work weekends.
  • Salary maximum will be $60,000

 
Technical Skills

  • Candidates MUST have experience supporting Windows Servers.
  • Candidates MUST have experience with Active Directory and MS Exchange.
  • Experience with SCCM a plus.
  • Experience with Linux preferred.
  • Cisco experience preferred.

 
Scope

  • Under minimal supervision, monitor network and server infrastructure.
  • Troubleshoot issues as they arise.
  • Escalate, as needed.
  • Document all issues in ticketing system.
  • Create and manage file transfers via cross-platform scheduling software.
  • Configure monitoring tools to provide availability and performance metrics.
  • Create and manage file transfers via cross-platform scheduling software.
  • Thoroughly document all incidents and requests in ticketing system.
  • Monitor infrastructure (servers, network, applications, etc.) for faults or performance problems.
  • Perform triage and escalate issues to support teams.
  • Provide information to supports teams as needed to resolve issues.
  • Intelligently troubleshoot server, network, and file transfer issues.
  • Produce reports from monitoring data.
  • Work with customers to develop new reports.

 
Qualifications

  • 3 – 5 years of experience in a technology-related field, preferably with at least 2 years providing direct customer support.
  • Great customer service skills.
  • Ability to work both independently and in a team environment.
  • Ability to analyze and intelligently troubleshoot issues.
  • Ability to learn quickly and adapt to new technologies and processes.

 
If you’d be interested in learning more about this need please reply immediately. In addition, please feel free to check out all of our current openings at www.modis.com.


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All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, or protected veteran status and will not be discriminated against on the basis of disability.

Equal employment opportunity information:
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