Job Summary

Account Manager

  • Location:
    Dublin , Ohio
  • Category:
  • Contract Type:
    Direct Hire
  • Job reference:

Basic Function:
The Account Manager has the primary responsibility of seeking and managing new programs and/or maintaining current programs in support of our sales team. This includes interaction with engineering, purchasing, manufacturing, quality, planning and customer service, finance, management lead team members to meet budgets and timing for new product launches. The Account Manager will maintain direct responsibility with the OEM and Tier customers to manage current and obtain future business regarding pricing, margin maintenance, cost reductions and VE/VA activity.
Specific functions unique to position:

Create and accomplish fiscal year sales budget in the assigned business segment.
Monitor sales forecast and North American vehicle market data.
Watch for changes in customer forecast and production schedules and input data into internal systems as needed.
Create and accomplish internal sales strategy with assigned customer and global sales team.
Pro-actively lead pre- (sales) activities and manage the (sales) process using the internal systems.
Monitor key market and technology trends, and customer's market position.
Benchmark the company's market position to determine major competitive threats and gain market competiveness.
Maintain and foster good business relationships with all key contacts at customer and other members of global business team.
Utilize internal business processes/systems to manage and resolve all customer issues related to Quality, SCM (Supply Chain Management), and business contracts.
Oversee all regional engineering team activities from concept through launch to ensure customer requirements are met.
Serve as the main contact for all internal and external communications.
Initiate PCR's (Product Change Requests) internally to ALPS design centers and monitor to ensure they are being completed in timely manner.
Support and oversee all customer PDT's (Product Development Team) meetings to ensure customer requirements.
Support and oversee all internal PPM's (Program Planning and Management) with design centers.
Remain actively involved in CE (Concurrent Engineering) to ensure all events are being completed on-time, through proper management of key events.
Coordinate all customer activity between internal engineering Groups.
Coordinate all customer activity between Alps Electric (North America), Inc. and ALPS global design centers.


Bachelor's Degree
5 years Account/Program management experience working Honda and/or other Asian OEM’s
Strong self motivation and focus on skill development
Ability to understand basic mechanical and electrical product design and processing concepts
Effective negotiation skills
Ability to solve both internal and external issues and create workable ideas and countermeasures
Strong interpersonal skills and the ability to maintain customer and internal relationships
Effective written, oral, and presentation skills required.
Proficient computer skills (i.e. MS Office, MS Project)
Domestic and international travel required

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All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, or protected veteran status and will not be discriminated against on the basis of disability.

Equal employment opportunity information:
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