Job Summary

APM Engineer

  • Location:
    Spring, Texas
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APM Engineering job
This position emphasis is “Applications End to End Monitoring” as it pertains to synthetic monitoring, Application Performance Monitoring (APM), Event Correlation and performance metric analysis.
Application and Performance Analysis Skills:
• Expert knowledge interfacing with the Business Customer and Applications Support teams for application profiling and underlying architecture (technology stack, workflow, etc.).
• Ability to interface with the Application user via UCD principles for obtaining key transactions to monitor
• Ability to conceptually grasp an application’s process flow and architecture without direct access to source code.
• Expert knowledge in tools used for cross tower application and infrastructure monitoring (e.g., APM and ITOA Event Correlation Tools, AppDynamics, Splunk, Netscout nGeniusOne vScouts, Moogsoft, SAP EEM, etc,).
• Experience analyzing transaction and infrastructure metrics to identify application degradation causes.
• Experience determining baselines and implement alerting conditions.
• Experience optimizing code to tune application performance.
• APM performance monitoring instrumentation is considered a plus.
At a high level, this role will include the following types of activities:
• Define and Implement End to End (across the towers) performance monitoring for business applications, services and dependent technology stack
• Consult on performance management process (End to End as well as Event Correlation)
• Work with application customers to understand performance issues for initially selected applications
• Coordinate with application customers implementation of selected monitoring tool
• Apply User Centered Design (UCD) principles and establish overall performance benchmarks
• Define what to measure for each application and cross service related areas
• Develop end-to end performance visualizations and prioritize problems
• Initiate performance remediation activities
Additional experience
• Experience with Agile work methods such as SCRUM and Kan-Ban processes within stable teams is considered a plus.
• Experience building SPLUNK dashboards based on application synthetic transaction data feeds and infrastructure (e.g., SCOM, nGenius) data feeds is considered a plus.
***we are unable to work with third parties at this time***

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