Job Summary

Apple/PC Desktop Support

  • Location:
    Atlanta, Georgia
  • Job reference:
  • Category:
    Help Desk/Technical Support
  • Contract Type:

Apple & PC Desktop Support Technician job in Atlanta
We have an immediate job opening for a Desktop Support Technicians with one of our most well-known clients in Atlanta. The client is in the Fortune 100 company and has an extremely modern environment with state-of-the-art technology and both PC and Apple Mac hardware on-site. They employ hundreds of technicians across the states and are looking for top-notch IT Professionals to join their ever-growing business initiative to help support one of their newest clients in the creative industry.
Job Description:
Responsible for performing a wide array of onsite problem determination and resolution processes of PC and Apple desktop hardware and software by means of hardware maintenance, repairs, software installations and general configurations and support. Will have knowledge of support procedures for many applications including PCs, Apple Macintosh, laptops, office phones, and mobile devices and will be required to not only perform IMAC activities, but work with a deskside team of professionals in order to provide the client with optimal business results.
Main responsibilities for this role (but not limited to):

  • Install new / rebuild existing PC’s and Macs configure hardware, peripherals, services, settings, directories, storage, among others.
  • Perform daily system monitoring, verifying the integrity and availability of all hardware.
  • Perform Installs, Moves, Adds and Change (IMAC) activities, as well as data backup and restorations.
  • Organize and coordinate activities associated with installation, deployment, and upgrade of software (Windows and OSX), hardware, voice/video and network facilities as it relates to the deskside environment.
  • Verifies completion of all scheduled jobs, including backups.
  • Resolves problems and performs IMACs within all client SLAs.
  • Provide on-going education and training to non-technical end-users.
  • Propose changes or solutions to products and services for optimal business results as well as investigate customer relationship problems.

Knowledge and skills required:

  • Troubleshooting abilities consisting of Windows XP/7/8.1/10 and Apple Mac (OSX) operating systems, and PC/Mac hardware.
  • Familiarity with how to troubleshoot and configure devices including iOS iPhones, iPads, and Mac books
  • Network knowledge and connectivity troubleshooting experience (TCP/IP, DHCP, and DNS).
  • Excellent written and verbal communication skills.
  • Ability to remain current with changing technology as it relates to Customer Support.
  • Knowledge of multiple computer software applications.


  • Typically requires 3-5 years of deskside PC support experience
  • Typically requires 2-4 years of Apple Macintosh (OSX) experience (Apple Genius experience is great too!)

We are actively interviewing and looking to make an offer immediately. This Desktop Support job in Atlanta will not be available for long. If you are interested in taking the next step in your career and working for a reputable and well-known company in a creative and collaborative environment, apply today!

Apply Below


Note: Required fields marked with an asterisk (*).


Primary Number
[Ctrl (Cmd Mac) + Click] to select multiple industries
Upload your resume
Terms of Use


Upload your resume using

All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, or protected veteran status and will not be discriminated against on the basis of disability.

Equal employment opportunity information:
EEO is the Law (poster) | EEO is the Law (poster supplement) | Reaffirmation of Affirmative Action Policy Statement