Job Summary

Billing Inquiry Specialist

  • Location:
    Frankfort, Kentucky
  • Job reference:
  • Category:
    Help Desk/Technical Support
  • Contract Type:
    Contract/Temp to Hire

Our Fortune 500 client is seeking a full-time Billing Inquiry Specialist to join their team on a contract-to-hire basis for at least 7 months in Frankfort, Kentucky at $14/hour.
Interview Schedule: 

  • Initial Call With Recruiter
  • 1st round - phone screen 
  • 2nd round - In-person interview 

Shift Information:

  • Rotating shift between 8-6pm EST Monday-Friday

Main Responsibilities:

  • Answering incoming provider calls during scheduled times 
  • Researching provider requests through pricing/editing/auditing/and billing instructions 
  • Assisting Manager and Supervisor with other provider communications 
  • Completing inventory tracking mechanisms of calls/correspondence 
  • Assisting the Provider Field Reps with provider projects 
  • Performing other duties as delegated by Supervisor/Manager 
  • Using the Avaya phone system, answering incoming telephone calls from the provider community

Key Qualifications:

  • Professional Conduct/appearance 
  • Telephone Etiquette 
  • Computer Skills 
  • Good Attendance 
  • Good written skills 
  • Basic knowledge of Medicaid claims. 
  • 2+ years of customer service experience
  • High school diploma or equivalent

If you're a fit for this Billing Inquiry Specialist position, APPLY NOW by submitting your resume or filling in the fields below.

Apply Below!

Note: Required fields marked with an asterisk (*).


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All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, or protected veteran status and will not be discriminated against on the basis of disability.

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