Job Summary

Business Analyst - King of Prussia, PA

  • Location:
    King Of Prussia, Pennsylvania
  • Salary:
  • Job reference:
  • Category:
  • Contract Type:
    Direct Hire

Modis is seeking experienced Business Analyst for one of their clients
Our Client, Located in King of Prussia, PA ; is the leader in their Industry.  
Our client wishes to hire this person on a permanent basis.
• Client Implementations
• Support the lead Architect during client implementation by providing client education of our solutions and initiation technical setup.
• Provide technical support to our clients during their SAP and API setup.
• Support client testing cycles and client cutover planning.
• Over time, become the lead technical resource for out of the box Enterprise implementations and API only integrations.
• Assist in hand off to Account Management.
• Production Support
• Lead the Level 1 triage for all Enterprise clients leveraging our ERP Support process.
• Track tickets through the defined processes and tools.
• Communicate and escalate issues to L2 and L3 as needed; providing all required L1 information as documented.
• Understanding of the necessity to meet stringent deadlines
• Working additional hours beyond regularly scheduled hours as requested by management
• Ability and willingness to troubleshoot and triage technical issues
• Strong communication skills and client facing experience
• Enterprise system experience (SAP experience at some level KEY)
• 2-3 years’ work experience
• Experience PL/SQL, Java, and basic Linux commands
• Ability to be nimble, agile and learn- self starter
• Proficient in Microsoft Office Suite, JIRA, & Confluence
• BS at accredited university
• Functional Knowledge of Order to Cash cycle in SAP
• Payment Industry experience
• Experience PL/SQL, Java, and basic Linux commands
• Working knowledge of REST and SOAP API usage
• Proficiency in JIRA, & Confluence
• Working knowledge of JSON
For immediate consideration, please reply through this website or directly (Email Address Withheld by Request) or call (610) 548-7350

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