Job Summary

C++, Software Developer

  • Location:
    Melbourne , Florida
  • Category:
    Software Engineer
  • Contract Type:
    Contract/Temporary
  • Job reference:
    US_EN_3_105976_319723

Software Developer
Melbourne, FL


Seeking experienced software developer to support existing and growing customer base. In this role, you will be providing technical support of the Movement Planner (MP) system deployed in customer environments and under acceptance testing for new customers. You will be accountable for taking direct support cases & operational defects from customer support centers as well as from solution developers. You will be responsible for managing support cases daily including initial triage, isolating and diagnosing the problem, ensuring issues are reproducible and subsequent resolution of the issue. You will also be responsible for building the knowledge base to prevent recurrence of escalation for previously resolved cases.

In this role you will:
• Provide Movement Planner application support working closely with the customer support team, to diagnose and resolve customer reported software/ configuration issues and anomalies
• Partnership with product development, and test teams for Hotfix, Maintenance Releases and bugs/feature requests
• Install and configure the product suite and create test cases to isolate configuration issues and product defects
• Improve our product knowledge base, build knowledge centric support
• Work as Tier-3 software support engineer and work closely with customer support team (Tier-1 and Tier-2)
• Work as an individual contributor and take guidance from software technical leader
• Work in an environment of developers using open source development tools.

Qualifications:
• Bachelor’s Degree in Computer Science or in “STEM” Majors (Science, Technology, Engineering and Math) from an accredited college or university.
• 8+ years of experience in software industry with at least 3 years in software technical support experience preferred.
• 8+ years proven knowledge of C++ programming language and of databases/ SQL.

Technical Expertise:
• Hands on programming experience and knowledge of C++, Java, and Oracle
• Knowledge and experience using STL preferred
• Strong understanding of OO concepts and SW Design Patterns desired
• Ability to work on multiple problems simultaneously
• Strong problem solving and analytical skills demonstrated by the ability to assimilate new information, understand complex topics
• Strong familiarity with Linux OS and performance optimizations
• Robust understanding of database technologies and performance optimization
• Experience with Scrum/ Agile development

Personal Attributes:
• Strong oral and written communication skills
• Strong interpersonal skills
• Persists to completion
• Self-starter who is motivated to learn and is at ease working as part of a team of highly talented professionals

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All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, or protected veteran status and will not be discriminated against on the basis of disability.

Equal employment opportunity information:
EEO is the Law (poster) | EEO is the Law (poster supplement) | Reaffirmation of Affirmative Action Policy Statement