Job Summary

Call Center job in Bethlehem, PA

  • Location:
    Bethlehem, Pennsylvania
  • Job reference:
  • Category:
    Help Desk/Technical Support
  • Contract Type:
    Contract/Temp to Hire

An enterprise insurance and investment firm is looking for experienced Customer Service Representatives for its Bethlehem, PA location!
Job Details:
Location: Bethlehem, PA 18018
Duration: 3 months+
Hours:8-5, M-F
Pay: $13.30/hr
Job Overview:

  • Provides quality customer service and support to customers on a daily basis, including phone interaction, problem resolution and account transaction processing in a timely manner.
  • Responds to customer inquiries.
  • Investigates and corrects errors in customer accounts and statements.
  • Responds to customer verbal and/or written inquiries.
  • Records details about customer inquiries.
  • Helps resolve complicated customer complaints.
  • Coordinates and expedites customer inquiries to other departments for resolution.
  • Familiarity with MS Office required.

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