Job Summary

Change Management / ITSM Analyst

  • Location:
    Renton, Washington
  • Job reference:
  • Category:
    Information Systems
  • Contract Type:

A contract Change Management / ITSM Analyst job in Renton, WA is available courtesy of Modis. This Change Enablement person will work in the Global Portal Project as part of an Agile Team, and will support the project in a managing the changes introduced by the project for 90K internal and external users globally. The project will migrate users to a new Identity Management solution for authentication , authorization and user management and from the old CMS system ( SP 2007) to SharePoint Online.

Duration : 12 months
Rate : $50/hr on W2 or depending on experience

Responsibilities :

Manager change process related to the deployment of a global project impacting 90K users
Interact with technical resources and customers to identify and document requirements for the rollout of the project
Work with existing change management channels
Facilitate User Acceptance testing
Help document and coordinate technical environment implementations
Complete technical and functional, process user manual and training documentations
Facilitate user training


2 plus years’ experience in Change Management/ Enablement
Strong people management skills including facilitation, organization, and business case development
Strong written, presentation and verbal communication skills
Ability to make sound independent decisions and work effectively in a team environment
Ability to communicate and work with globally distributed teams
Proficient in MS Power Point, Visio, SharePoint, Outlook and Excel and Word
Experience with ITSM and/or change management tooling

Please apply online or send your resume to

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All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, or protected veteran status and will not be discriminated against on the basis of disability.

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