Job Summary

Change Manager/Quality Assurance Analyst

  • Location:
    Boston, Massachusetts
  • Job reference:
  • Category:
    Configuration Management
  • Contract Type:

The Quality assurance/Change management analyst devises improvements to current processes and procedures, performs complex work flow analysis and recommends improvements, works closely with program management, development and operations team to ensure that processes and tools meet stakeholder requirements.  
Major Responsibilities
Change Management

  • Provide oversight across change management activities and identify process improvement opportunities.
  • Coordinate, track and report on all change requests, from initiation, through approval, communication, completion of change request activity and closure.
  • Provide support to the Director of Program Planning and Administration and the HIX Contracts staff to ensure that change-related contractual vehicles, when needed, are executed in a timely manner.
  • Facilitate Change Management meetings.
  • Work closely with project teams to train and encourage identifying changes.
  • Assist the Program Management Lead in ensuring that the Change Management tracking tool supports the business process and changing needs.
  • Develop and implement a Lessons Learned process and approach.

Risks & Issues Management

  • Coordinate, track and report on all risks and issues, from initiation, through mitigation and issues response planning, communication, completion of risk/issue activity and closure.
  • Assist in defining preventive measures to minimize risks.
  • Work with other project teams to identify risks as early as possible.
  • Assist in proactively defining mitigation strategies to minimize potential impact of risks.
  • Work with the Program Management Lead to develop and implement a Lessons Learned process and approach.
  • Review and identify business process improvements and make recommendations.


Apply Below


Note: Required fields marked with an asterisk (*).


Primary Number
[Ctrl (Cmd Mac) + Click] to select multiple industries
Upload your resume
Terms of Use


Upload your resume using

All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, or protected veteran status and will not be discriminated against on the basis of disability.

Equal employment opportunity information:
EEO is the Law (poster) | EEO is the Law (poster supplement) | Reaffirmation of Affirmative Action Policy Statement