Job Summary

Citrix Infrastructure Engineer

  • Location:
    Marlborough, Massachusetts
  • Job reference:
    US_EN_6_17198_60253637
  • Contract Type:
    Contract/Temporary

 
Citrix Infrastructure Engineer III Job Summary:
 
Perform Citrix engineering and operational support activities for Citrix infrastructure.  Primary responsibilities include analyzing the impact of changes to the Citrix environment, supporting minor and major Production implementations within the Citrix environment, and mitigating vulnerabilities identified.  Collaborate with different domains in the organization as a subject matter and technical expert, and contribute to project and business support activities involving the Citrix technology.
 
Primary Duties and Responsibilities:
• Scope and fulfill project assignments requiring Citrix expertise and deliverables.  Provide status on assignments to manager.
• Support Citrix software and hardware upgrades in the Production environment.
• Create and review standard operating procedure documents and norms.
• Assist with ongoing incident and problem tickets.
• Participate in project planning and incident review meetings.
• Mitigate vulnerabilities identified within the Citrix Infrastructure.
• Participate in disaster recovery planning and simulation exercises.
• Recommend process improvements to existing operational support models.
• Perform additional duties in support of infrastructure as designated by manager.
 
Skills/Knowledge:
• In-depth knowledge of Citrix infrastructure layers: virtual, network, software, hardware, access.
• Advanced within common IT disciplines such Wintel/Desktops/Servers, Networking, Virtualization/VMware, Remote Desktop, Storage, Active Directory, Group Policy Objects, SCCM, and Bi9.
• Image management for Windows desktop and/or server machines.
• Remote systems management (RDP, VNC, etc.)
• Versed in incident and problem management.
• Versed in enterprise change control principles and best practices.
• Knowledge of PowerShell or other Windows programming language a plus.
• Preferred to have understanding of Citrix NetScaler appliance.
 
Experience:
• 3+ years in a senior level information technology or technical support position.
• Preferred 5+ years related experience installing, building, and supporting Citrix infrastructure operations including familiarity with latest Citrix XenApp and XenDesktop software (v7.x)
 
 


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All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, or protected veteran status and will not be discriminated against on the basis of disability.

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