Job Summary

Client Service Representative

  • Location:
    Maitland, Florida
  • Job reference:
  • Category:
  • Contract Type:
    Contract/Temp to Hire

A successful Mortgage Company is looking for an ENTRY LEVEL Client Service Representative in their Maitland, FL Office. Typically up to two (2) years of customer service, client management experience, or other relevant work experience.

  • Primary liaison for service side of the client relationship including escalation, oversight of client projects and implementations, execution of account plan activities, building of relationships with client contacts and coordination of the client loyalty process.


  • Serves as primary point of contact for internal and external clients and various departments/divisions to resolve outstanding issues, comply with customer requests, and respond to client inquiries
  • Provides support in research and resolution of problems and inquiries that may periodically be technical in nature.
  • Coordinates with clients, relationship managers, and other appropriate areas to ensure clients are properly serviced, paperwork is properly executed, and all operational arrangements are in place to service assigned accounts.
  • May prepare monthly and quarterly sales and departmental reports.
  • Keeps abreast of new products/services and changes to existing products/services.
  • Maintains comprehensive knowledge of applicable products, services, and company policies and procedures.


  • A high school diploma or GED is required for this role.
  • Bachelor's degree in Business or related field or the equivalent combination of education, training, and work experience is preferred.

Please APPLY to this great customer service opportunity to expand your knowledge of the mortgage industry while building your skill set!

Apply Below


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All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, or protected veteran status and will not be discriminated against on the basis of disability.

Equal employment opportunity information:
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