Job Summary

Computer Operator-Bellevue, WA

  • Location:
    Bellevue, Washington
  • Job reference:
    US_EN_6_21701_61337896
  • Category:
    Help Desk/Technical Support
  • Contract Type:
    Contract/Temp to Hire

A Computer Operator job in Bellevue, WA is available through Modis. In this role, our client is a fortune 500 company with room for growth and stability. We are looking for someone who is smart, dependable, driven and have a strong interest in an IT role.
 
Computer Operator job responsibilities include:
 
• Ensures issues are referred to the appropriate personnel/service areas for follow up, testing and troubleshooting.
• Enters commands on computers, tape drives, printers, data communications equipment, and plotters to integrate and operate equipment.
• Interfaces with customers to ensure that servers are functioning and to gather information about new server requirements. Interfaces with vendors as appropriate to expedite resolution matters of significance.
• Observes and researches peripheral equipment and error messages displayed on monitor to detect faulty output or machine stoppage. Investigates, evaluates and resolves equipment problems and escalates issues as necessary to maintain job production.
• Maintains audit trail of job activities and status to document productivity. Maintains specific quality records to ensure standards are met.
• Monitors and maintains the production job schedule and ensures the schedule is adhered to in order to maintain performance.
• Performs scheduled, such as daily, weekly, or nightly, backups on systems in order to maintain production.
• Takes printers and terminals in and out of service as required and assists in resolving hardware related problems in the data center. Coordinates the movement of equipment and assets in order to maintain production.
• Monitors and computes customer data file restores to ensure that data are current and accurate.
• Utilizes standard problem management tools to record discrepancies in the environment.
• Analyzes and evaluates incident reports and makes recommendations to reduce incident rate.
• Assists workers in classifying, cataloging, and maintaining tapes to oversee and maintain computer operations.
 
QUALIFICATIONS:
 
• High School Diploma or G.E.D.
• Good organizational and problem-solving skills.
• Experience working with the company's hardware, software and equipment products
• Experience working with customer technology and support requirements
• Experience in desktop support for pc’s, laptops, software, hardware, printers, and related equipment
• Experience in Firewalls and network support
• Experience with VPNs is preferred
• Experience with Active Directory is preferred
• Experience using ticketing systems
• Good interpersonal skills to resolve field support problems
• Strong analytical and problem-solving skills
• Good communication skills
• Good time management and organizational skills
 
If you are interested in this Computer Operator job in Bellevue, WA then please click APPLY NOW. If you have questions about the position or would like more information please contact Matthew Levy by email (Email Address Withheld by Request)
 


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