Job Summary

Computer Technician

  • Location:
    Topeka , Kansas
  • Salary:
    15 $ - 18 $ / Hour
  • Category:
    Help Desk/Technical Support
  • Contract Type:
  • Job reference:

Modis is seeking 3-4 support technicians for a 6+ month long project in Topeka, KS.
This is a Full-time position (40 hours per week) with varied shifts.  Additional hours may be required to cover vacations and holidays.

Primary Duties and Responsibilities:

  • Under general supervision, act as first contact for any computer, application or system-related problem and be able to provide direct, telephone based and remote control/diagnostic support services to include software, hardware, and network connectivity support to internal users on standard PCs, laptops, various mobile devices.
  • Support windows desktop applications and technologies including MS Office, Outlook, Internet Explorer, Adobe Reader, VPN connectivity, printers, and applications developed and/or hosted in-house.
  • Further responsibilities include monitoring workload for the distributed batch job scheduler (TWS), and monitoring of the mainframe job scheduler. Closely monitors the system and network and resolves or dispatches problems.  
  • This person will be called on to perform limited project management under general supervision. Individual must also provide technical knowledge and expertise necessary to solve medium to highly complex problems.  This job is to be performed with limited supervision.

Education and Experience Requirements:

  • A Bachelor’s degree in an Information Technology related field is preferred. T
  • Prefer CompTIA A+ or Net + certifications
  • Two years of relevant experience, may be substituted for the A+ and Network+ certifications
  • Education or training in ITIL practices for IT service management, organizing, planning, decision making and effective communication skills preferred

Skills, Knowledge, and Abilities Required:

  • Two years of demonstrated job experience using basic writing, effective communications, training, and technical reading skills as well as skills in interpersonal relations, handling conflict, organizing, analyzing, planning, judgment, listening, decision making, cooperation, sensitivity to others, technical problem solving, and system troubleshooting.
  • Candidate must have the ability to perform the physical activities of the job. Individual must be able to handle shift responsibilities alone.

  • Knowledge of the recent Windows operating systems, and Microsoft Office is required.
  • Candidate must be familiar with Incident Management software and processes, remote management tools, and has higher than average customer service skills.
  • Experience with Microsoft Windows, ServiceNow, Office 365, Citrix, and Mobile Device Operating Systems is preferred.
  • Position requires familiarity with ISPF; SDSF; and Zeke on the mainframe; Tivoli Dynamic Workload Console browser based application (TDWC); Able to perform administrative functions of our job scheduler and report management system.  

This role will interview and start immediately. Candidate must have a valid drivers license, reliable vehicle, and ability to travel up to 3 hours for this role. If you are interested in this role please apply below. Thank you!
Rachel Strickland - 913.905.3265

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All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, or protected veteran status and will not be discriminated against on the basis of disability.

Equal employment opportunity information:
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