Job Summary

Customer Engineer Technician I

  • Location:
    Lehi , Utah
  • Category:
  • Contract Type:
  • Job reference:

A Customer Engineer Technician I job is available in Lehi, UT courtesy of Modis Engineering. This position is entry level with limited prior training or relevant work experience. Acquires basic skills to perform routine tasks. Work is prescribed and completed with little autonomy. Works with either close supervision or under clearly defined procedures. Must be flexible to travel.

Key Responsibilities

Performs Tier I procedures and preventative maintenance and wet-cleans, seeking assistance when needed.
Assists senior engineers with corrective maintenance as needed.
Disassembles, cleans and rebuilds kits as part of kit management quality.
Learns and applies basic diagnostic techniques and the use of documentation and test equipment with assistance from senior engineers.
Able to diagnose and resolve basic technical problems.
Strives to perform established BKM’s. Follows all IP guidelines.
Develops the ability to represent the client to the customer. Uses good customer service skills at all times while maintaining a professional demeanor. Displays respect for the customer by maintaining an orderly work area.
Complies with all safety procedures and consistently demonstrates safety as a value.

Functional Knowledge

Develops skills to perform basic activities in own job

Business Expertise

Understands how the assigned duties integrate with others in the team
Develops responsibility for customer satisfaction within work area


Has no supervisory responsibilities

Problem Solving

Uses existing procedures to solve straightforward problems; has limited opportunity to exercise discretion


Impacts the accuracy of own work; receives close supervision; duties are clearly defined, and methods and tasks are described in detail

Interpersonal Skills

Uses communication skills and common courtesy


Associate's Degree
1 - 2 Years of Experience

If you are interested in this job then please click APPLY NOW. For other opportunities available at Modis go to If you have questions about the position or would like more information, please contact Carrie Denney at 208-376-7500 or by email at

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All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, or protected veteran status and will not be discriminated against on the basis of disability.

Equal employment opportunity information:
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