Job Summary

Customer Service JOB in King of Prussia

  • Location:
    King Of Prussia , Pennsylvania
  • Category:
    Banking/Finance/Insurance(General)
  • Contract Type:
    Contract/Temporary
  • Job reference:
    US_EN_6_21701_56786241

Fortune 200 bank is looking for a Customer Processing Associate in King of Prussia, PA. This person will provide quality customer service and support to customers on a daily basis, including phone interaction, problem resolution and account transaction processing in a timely manner. This position requires a High School Diploma and previous customer service experience, preferably in the financial industry. Please review the full description below to see if it is a good fit.
 
Title: Customer Service Associate
Location: King of Prussia, PA 19406
3-5 month assignment: may be extended for a longer period (Temp to Perm)
Job Description: Provides quality customer service and support to customers on a daily basis, including phone interaction, problem resolution and account transaction processing in a timely manner. Under direct supervision, performs less complex operational tasks in a product or functional area, including processing, balancing, settling and servicing all types of security transactions. Responds to customer inquiries. Investigates and corrects errors in customer accounts and statements. Responds to customer verbal and/or written inquiries. Records details about customer inquiries. Helps resolve complicated customer complaints. Coordinates and expedites customer inquiries to other departments for resolution. Familiarity with MS Office required.
Requirements: High school diploma or equivalency is required. Good verbal and written communication skills. A professional and courteous manner when interfacing with all internal and external customers is required. Good customer service, interpersonal and telephone skills. MS Office skills required.
 
If you are interested, please apply! Review resumes and scheduling screens now!
 
 
 
 



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