Job Summary

Customer Service job in Pasadena CA (91060)

  • Location:
    Pasadena , California
  • Category:
    Help Desk/Technical Support
  • Contract Type:
    Contract/Temp to Hire
  • Job reference:

Are you interested in working with the one of the largest healthcare providers in the U.S.?
Are you authorized to work in the U.S. without sponsorship?  (We are unable to work C2C all employees must work W2).
This position is responsible for resolving North, South, and Out of Region customer's billing issues / disputes within the collections call center and research environment. The right person will be able to resolve outstanding receivables through direct payment, payment negotiation, bad debt write off, revenue reversals and agency assignment for Self-Pay accounts.

  • Minimum two (2) consecutive years of customer service experience within the last four (4) years.
  • Minimum two (2) consecutive years of collector or biller experience within the last four (4) years.
  • Skills required include analyzing account data, research and verification utilizing multiple systems, multi-tasking and communicating with internal and external customers.


  • First 4-6 weeks training 40 hours a week
  • Could convert to full time after 3-6 months

The overall objective of this position is to perform the account maintenance, billing, reconciliation, reporting and/or customer service related activities. Duties could include one or more of the following: performing database maintenance and research tasks to support the contracts administration, cash control operations and assignment of medical record numbers, to generate and distribute contracts and member I.D. cards, to provide facilities support and to enter documents into the workflow imaging system.
If you feel that you are a great match for this opportunity please apply directly or feel free to contact Bryan at 303-474-2071.
"In compliance with federal law, all persons hired will be required to verify identity and eligibility to work in the United States and to complete the required employment eligibility verification document form upon hire."


Apply Below


Note: Required fields marked with an asterisk (*).


Primary Number
[Ctrl (Cmd Mac) + Click] to select multiple industries
Upload your resume
Terms of Use


Upload your resume using

All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, or protected veteran status and will not be discriminated against on the basis of disability.

Equal employment opportunity information:
EEO is the Law (poster) | EEO is the Law (poster supplement) | Reaffirmation of Affirmative Action Policy Statement