Job Summary

Customer Service Position in Wilmington, DE

  • Location:
    Wilmington, Delaware
  • Job reference:
    US_EN_6_33209_60186064
  • Category:
    Banking/Finance/Insurance(General)
  • Contract Type:
    Contract/Temp to Hire

A Fortune 200 Bank is hiring an experienced customer service representative at their location in Wilmington, DE. Resumes welcome now!!
 
Title: Customer Service Representative
Location: Wilmington, DE
Hours: M-F, 8:00am-5:00pm
Duration: 6 months+
Pay: TBD
 
Job Responsibilities


  • Provides quality customer service and support to customers on a daily basis, including phone interaction, problem resolution and account transaction processing in a timely manner.
  • Under direct supervision, performs less complex operational tasks in a product or functional area, including processing, balancing, settling and servicing all types of security transactions.
  • Responds to customer inquiries.
  • Investigates and corrects errors in customer accounts and statements.
  • Responds to customer verbal and/or written inquiries.
  • Records details about customer inquiries.
  • Helps resolve complicated customer complaints.
  • Coordinates and expedites customer inquiries to other departments for resolution.
  • Familiarity with MS Office required.



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All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, or protected veteran status and will not be discriminated against on the basis of disability.

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