Job Summary

Customer Service Rep in King of Prussia

  • Location:
    King Of Prussia, Pennsylvania
  • Job reference:
    US_EN_6_21701_59583569
  • Category:
    Help Desk/Technical Support
  • Contract Type:
    Contract/Temp to Hire

Customer service rep job for a fortune 200 banking firm in King of Prussia Area 19406
 
Location: Down Town area near KOP Mall
Hours: Monday - Friday with occasional weekend shift, 40hrs/wk 8 AM - 8 PM
Duration: 9 months+ (opportunities for hire)
 
Duties:


  • Provide quality customer service and support to customers on a daily basis
  • Phone interaction
  • Problem resolution and account transaction processing in a timely manner.
  • Under direct supervision, performs less complex operational tasks in a product or functional area
  • Processing, balancing, settling and servicing all types of security transactions.
  • Respond to customer inquiries.
  • Investigates and corrects errors in customer accounts and statements.
  • Responds to customer verbal and/or written inquiries.
  • Records details about customer inquiries.
  • Help resolve complicated customer complaints.
  • Coordinates and expedites customer inquiries to other departments for resolution.
  • Familiarity with MS Office required.

 
 


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