Job Summary

Customer Service Representative-Austin, TX

  • Location:
    Austin , Texas
  • Category:
  • Contract Type:
  • Job reference:

A Fortune 500 financial company is looking for a Customer Service Representative for their Austin, TX team.
Job Details:
Location: Austin, TX
Pay: $15.00
Contract Duration: 5 months
Schedule/Hours: TBD
Job Overview:

  • Responsible for any one or more of the following: handling customer/client/contra calls, opening new accounts, updating existing accounts, customer correspondence, transfer of accounts, wired funds, foreign currency conversion, received/issued checks and stock certificates
  • Requires previous customer service and data entry experience with a high degree of accuracy
  • Must be articulate, have a pleasant telephone manner and excellent verbal and written skills
  • Flexibility is a key aspect of this role and must be equally comfortable with direct client interaction as well as having the ability to network, research and resolve client operational issues
  • General PC skills required including experience with Word, Excel and Outlook.


  • Well-developed and effective writing skills
  • Ability to deliver a high level of customer service via Email
  • Ability to use non-verbal cues to better understand the client’s needs and motivations; able to empathize with others' needs and respond sensitively; able to use good judgment when responding, and take action in order to successfully meet the client’s objectives
  • Ability to quickly learn new technology and utilize a variety of data and systems in order to proactively identify solutions
  • Strong communication and interpersonal skills, especially the ability to learn and explain complicated subjects
  • Ability to use intermediate math skills including addition, subtraction, multiplication and division, along with intermediate data entry/typing skills.

Please apply with your most updated resume.

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