Job Summary

CUSTOMER SERVICE REPRESENTATIVE III JOB IN NASHVILLE, TN

  • Location:
    Nashville , Tennessee
  • Category:
    Help Desk/Technical Support
  • Contract Type:
    Contract/Temporary
  • Job reference:
    US_EN_6_21701_59113793

CUSTOMER SERVICE REPRESENTATIVE III JOB IN NASHVILLE, TN
 
A top multinational professional services provider is looking to fill a Customer Service Representative III Job in Nashville, TN.
 
Location: Nashville, TN
Zip Code: 37215
Training: 4-6 week training period
 
This company offers opportunities for growth and advancement based on performance and attendance.
 
MAIN REQUIREMENTS
• High School Diploma or GED
• Life insurance experience is preferred but not required
• Job longevity is preferred
• Managers would like to see candidates with a Can Do and Want To Attitude
 
MAIN RESPONSIBILITIES
• This is not a sales position but will be an inbound call center for insurance
• Responds to basic, multiple customer inquiries and requests
• Answers telephones and responds to basic customer questions and/or forwards call to appropriate personnel
• Researches customer inquiries and responds to appropriate parties in a timely manner
• Records calls, processes requests and updates account history with results of inquiry to include proper documentation
• Processes and distributes incoming and outgoing mail for multiple clients in accordance with established service level agreements
• Performs data entry and matches documents to appropriate accounts to verify up to date and accurate information
• Interfaces with team personnel, management and customers in reference to customer service issues
• Prepares, reviews, and submits client reports on a weekly basis to ensure data integrity to management
• Reviews and recommends modifications to procedures and workflow to ensure efficient and effective processing of transactions
• Monitors daily transactions to ensure policy and procedures are in accordance with service level agreement
 
Is this job tailored for you? If so, please upload your most recent resume and apply to this Customer Service Representative III Job in Nashville, Tennessee today!
 
Please call 303.968.1307 or (Email Address Withheld by Request) for inquiries.
 
 
 


Apply Below

OR

Note: Required fields marked with an asterisk (*).

*
Greeting



*
*
*
*
*
*
Primary Number
*
*
Preferences
[Ctrl (Cmd Mac) + Click] to select multiple industries
Upload your resume
*
Terms of Use
*

Or

Upload your resume using

All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, or protected veteran status and will not be discriminated against on the basis of disability.

Equal employment opportunity information:
EEO is the Law (poster) | EEO is the Law (poster supplement) | Reaffirmation of Affirmative Action Policy Statement