Job Summary

Customer Service Representative III Job In Nashville, TN

  • Location:
    Nashville , Tennessee
  • Category:
    Help Desk/Technical Support
  • Contract Type:
    Contract/Temporary
  • Job reference:
    US_EN_6_21701_59583693

CUSTOMER SERVICE REPRESENTATIVE III JOB IN NASHVILLE, TN
 
A top multinational professional services provider is looking to fill a Customer Service Representative III Job in Nashville, TN.
 
Location: Nashville, TN
Zip Code: 37215
Training: 4-6 week training period
 
This company offers opportunities for growth and advancement based on performance and attendance.
 
If you enjoy not only working on the phones, but also helping people out by using your amazing customer service and problem-solving skills, this just might be the job for you! This CSR role is looking for an outgoing, hard working, friendly, and empathetic candidate who works well over the phone and is capable of multitasking. If this sounds like the job for you, please see below for more details regarding the job!
 
MAIN REQUIREMENTS


  • High School Diploma or GED
  • Life insurance experience is preferred but not required
  • Job longevity is preferred
  • Managers would like to see candidates with a Can Do and Want To Attitude

 
MAIN RESPONSIBILITIES

  • This is not a sales position but will be an inbound call center for insurance
  • Responds to basic, multiple customer inquiries and requests
  • Answers telephones and responds to basic customer questions and/or forwards call to appropriate personnel
  • Researches customer inquiries and responds to appropriate parties in a timely manner
  • Records calls, processes requests and updates account history with results of inquiry to include proper documentation
  • Processes and distributes incoming and outgoing mail for multiple clients in accordance with established service level agreements
  • Performs data entry and matches documents to appropriate accounts to verify up to date and accurate information

 
Does this sound like the job for you? If so, please upload your most recent resume and apply to this Customer Service Representative III Job in Nashville, Tennessee today! Please be on the lookout for a 303 area code calling in regards to your application. Thanks again for taking the time to read this post!
 


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All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, or protected veteran status and will not be discriminated against on the basis of disability.

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