Job Summary

Customer Service Representative in Wallingford, CT

  • Location:
    Wallingford , Connecticut
  • Category:
    Customer Service (non-IT)
  • Contract Type:
    Contract/Temp to Hire
  • Job reference:

Customer Service Representative in Wallingford, CT
A fortune 100 health insurance company is looking for a Customer Service Representative
in the Wallingford area.
Job Overview:
Location:  Wallingford, CT 06492
Duration: 4 Months
Hours: 8 – 4:30 or 8:30 - 5
Job Details:

  • Active call center, written verbal inquiries from brokers
  • Handle incoming calls, training on one compensation systems, simple inquiries.
  • Health insurance experience great, customer service, be on the phone 5-7 hours a day
  • Transactions in accounting system, some reconciliations, but is going to push more on the customer service side of the house
  • Accounting and customer service experience
  • Compensation system, Excel knowledge, Outlook, Lync, Access database awesome
  • Sometimes take difficult calls from brokers or sales, quick learner, used to changes, someone who is laid back, easy going, good customer service, a good listener, help guide brokers, ask right questions, some will be in the training. People focused, service driven.
  • Responsible for performing diverse operational financial and policy activities of a non-routine nature.
  • Interprets and communicates departmental and organizational policies and procedures.
  • Receives, validates and enters information into Finance systems.
  • Adheres to maintained internal controls and tracking reports for reconciliations and analysis.
  • Monitors and updates controls to ensure compliance.
  • Conducts independent analysis for the purpose of resolving complex and varied work process issues.
  • Requires HS Diploma; 4-5 years relevant work experience; or any combination of education and experience, which would provide an equivalent background. AA Degree in Accounting preferred.

So, if you want to take the next step in your career and work for a fortune 100 health insurance company as a Customer Service Representative in Wallingford, CT 06492 please APPLY NOW!

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