Job Summary

Customer Service Representative - Indianapolis

  • Location:
    Indianapolis , Indiana
  • Category:
    Help Desk/Technical Support
  • Contract Type:
    Contract/Temporary
  • Job reference:
    US_EN_6_21701_56817298

Fortune 500 financial institution seeking strong Customer Service Representatives in Indianapolis area!
 
Location: Indianapolis, IN 46240
Shift: M-F 8:30-5 OR M T F Sa 7:30-6
Contract: 6+ months
 
Position:
Handle customer/client/contra calls. Requires previous customer service and data entry experience with a high degree of accuracy. Must be articulate, have a pleasant telephone manner and excellent verbal and written skills. Flexibility is a key aspect of this role and must be equally comfortable with direct client interaction as well as having the ability to network, research and resolve client operational issues. General PC skills required including experience with Word, Excel and Outlook.
 
Responsibilities:


  • Taking calls for website lockouts, password resets, web browser and site navigation issues, etc.
  • Will need to be able to think quick on their feet because they are dealing with time sensitive information
  • Will most likely be dealing with people that are not tech savvy and older generation – so have patience with people on the phone, and professionalism
  • Will be first line of defense against identity theft
  • Will work within 3 screens at a time
  • Looking for people that have come from an office setting, doesn’t need to have an extensive technical background, but able to do basics with computers and know common terminology

 
If qualified and interested please apply with your most up to date resume and contact information!
 
 
 



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All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, or protected veteran status and will not be discriminated against on the basis of disability.

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