Job Summary

Customer Service Representative Job in Plano, TX

  • Location:
    Plano , Texas
  • Category:
    Help Desk/Technical Support
  • Contract Type:
    Contract/Temp to Hire
  • Job reference:
    US_EN_6_21701_59409133

Customer Service Representative Job in Plano, TX
 
Are you someone who enjoys talking to people? Are you a problem solver? Do you enjoy helping people? If you answered yes to any of these questions, I may have just the job for you!
 
A top multinational professional services provider is looking to fill a Customer Service Representative III Job in Plano, Texas.
 
Location: Plano, Texas
Zip Code: 75024
 
MAIN REQUIREMENTS


  • High School Diploma or GED
  • Life insurance experience is preferred but not required
  • Job longevity is preferred
  • Managers would like to see candidates with a Can Do and Want To Attitude

 
MAIN RESPONSIBILITIES

  • This is not a sales position but will be an inbound call center for insurance
  • Responds to basic, multiple customer inquiries and requests
  • Answers telephones and responds to basic customer questions and/or forwards call to appropriate personnel
  • Researches customer inquiries and responds to appropriate parties in a timely manner
  • Records calls, processes requests and updates account history with results of inquiry to include proper documentation
  • Processes and distributes incoming and outgoing mail for multiple clients in accordance with established service level agreements

 
Does this sound like the job for you? If so, please upload your most recent resume! Thank you so much for taking the time to read this post. After submitting your resume, be on the lookout for my 303 area code number for a phone screening!
 


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