Job Summary

Customer Service Representative-Stevens Point, WI

  • Location:
    Stevens Point, Wisconsin
  • Job reference:
  • Category:
  • Contract Type:

A well known insurance group is looking for a Customer Service Representative for their Stevens Point, WI.
Job Details:
Location: Stevens Point, WI
Contract Duration: 3 month contract to hire
Job Overview:
The key responsibilities for this position are handling incoming calls from various clientele; providing services including identity theft, concierge, worldwide assistance, and emergency travel assistance; case documentation, research, and follow up; assisting with air, car, and hotel accommodations as well as assist with reserving flights for medical emergencies.
Job Qualifications:

  • Qualified candidates must have prior customer service, be able to think out of the box, think quickly on their feet, and able to respond to high end clientele
  • Must be organized, thorough, good problem solvers, and able to deal with atypical situations
  • Must have superior communication skills
  • Must have the ability to solve complex problems within an established protocol of procedures and possible solutions
  • Must have travel experience. 1-2 years customer service experience
  • Travel Industry and Geography knowledge is helpful.

Please apply with your most updated resume.

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All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, or protected veteran status and will not be discriminated against on the basis of disability.

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