Job Summary

Customer Service Representative-Westborough, MA

  • Location:
    Westborough , Massachusetts
  • Category:
  • Contract Type:
  • Job reference:

A Fortune 500 financial company is looking for a Customer Service Representative for their Westborough, MA team.
Job Details:
Contract Duration: 12 months (potential for contract to hire)
Pay: $16.00
Schedule/Hours: M-F/ standard business hours
Job Overview and Qualifications:

  • Provides quality customer service and support to customers on a daily basis, including phone interaction, problem resolution and account transaction processing in a timely manner
  • Under direct supervision, performs less complex operational tasks in a product or functional area, including processing, balancing, settling and servicing all types of security transactions
  • Responds to customer inquiries
  • Investigates and corrects errors in customer accounts and statements
  • Responds to customer verbal and/or written inquiries
  • Records details about customer inquiries
  • Helps resolve complicated customer complaints
  • Coordinates and expedites customer inquiries to other departments for resolution
  • Familiarity with MS Office required

Please apply with your most updated resume.

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