Job Summary

Customer Service

  • Location:
    Cerritos, California
  • Job reference:
  • Category:
    Customer Service (non-IT)
  • Contract Type:
    Contract/Temp to Hire

Customer Service Job in Cerritos, CA
An exciting job opportunity in a customer service role with a leading healthcare provider!
Hours: Monday-Friday 8:00-5PM
Duration: 6 Month contract to hire
Job Description:

  • Responsible for providing initial contact between distinct Care Management programs and specific identified members.
  • Gather and record information from various locations in accordance with policies and procedures via telephone.
  • Record call details and utilize call scripts as needed based on client requirements.
  • Direct member inquiries to appropriate clinical staff.

Skill Requirements:

  • Requires HS diploma or the equivalent
  • Customer service experience
  • Computer proficiency and the ability to follow defined policies and protocols required.
  • Medical Terminology is preferred

We are looking for someone to fit into our fast-paced environment, that will bring a positive attitude and is a team player! If this is a perfect fit for you, apply now!

Apply Below!

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All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, or protected veteran status and will not be discriminated against on the basis of disability.

Equal employment opportunity information:
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