Job Summary

Desktop Support Administrator

  • Location:
    Shreveport , Louisiana
  • Category:
    Help Desk/Technical Support
  • Contract Type:
  • Job reference:

A Desktop Support Administrator job in Shreveport, LA is available courtesy of Modis Engineering and Technology. You will remediate security vulnerabilities on enterprise workstations. You will generate security vulnerability reports, contact users to schedule clean up, track progress via tickets and vulnerability reports. You will assist with software installations and resolve IT tickets thru Service Now ticketing system.

Desktop Support Administrator job responsibilities include:

-Responsible for resolving security vulnerabilities on workstations
-Resolve incidents and problems pertaining to workstation, printer and audio/visual equipment
-Resolve routine service request tickets (i.e. software installation)
-Administrate miscellaneous IT systems in support of the desktop support team
-Document processes and procedures pertaining to vulnerability remediation and other routine tasks


-Associate’s degree or equivalent from two-year college or technical school
-A+ certification, ITIL Foundation certification preferred
-2 years of desktop support experience including troubleshooting Microsoft products – Windows 7/10 Office
-Microsoft System Center Configuration Manager (SCCM) preferred

If you are interested in this Desktop Support Administrator job in Shreveport, LA then please click APPLY NOW. For other opportunities available at Modis Engineering and Technology go to If you have questions about the position please contact Kevin Sapp at 504-410-2076 or

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All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, or protected veteran status and will not be discriminated against on the basis of disability.

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