Job Summary

Desktop Support job in San Diego, CA

  • Location:
    San Diego, California
  • Job reference:
  • Category:
    Help Desk/Technical Support
  • Contract Type:

Are you interested in working for a company that is a leader in the healthcare industry??
Are you authorized to work in the U.S. without sponsorship?  (We are unable to work C2C all employees must work W2).THIS IS A CONTRACT OPPORTUNITY
Desktop Support job in San Diego
Position Description:
Support a robust Microsoft based network running NT/2000 and Exchange. Server, PC, MAC and Laptop expertise needed to perform the duties of this position. Monitor daily activity. Assist with purchase orders for hardware and software procurement & other administrative duties. Install and maintain network hardware and software. Troubleshoot network usage and computer peripherals. Install new users. Install new applications. Perform system backups and data recovery. Resolve network communication problems independently. Assist with PC installation, maintenance, E-mail administration, disk capacity monitoring and network security.
Experience Level:
• 3-6 Years. Skill Set: Workstation Support / Desktop Support (Tier Level 2 or 3).
• Hardware and software troubleshooting.
• Excellent customer service skills to work effectively with clients and vendors.
• Knowledge of systems software to determine if a malfunction is in the hardware or in the software. Excellent documentation skills.
• Practical problem solving skills and solid trouble shooting skills a must.
• Possess excellent organizational skills.
• Possess excellent oral communication skills.
• Ability to work well with other people in a team oriented environment.
• Ability to install/deploy Windows based computers.
• Must be self motivated and work with minimal supervision.
• Must be able to set priorities and be flexible in a fast paced environment.
• Ability to train end users.
The position will be deploying iPhones with several clinical apps to physicians in San Diego. The deployment will include light training on the apps (train the trainer will be provided) and assistance with restoring back-ups from iTunes onto a new device.
Top 3-5 Daily Responsibilities:
1. Deploy new iPhone to physicians
2. Back-up old device onto iTunes
3. Restore old device information onto new phone
4. Verify the functionality of clinical applications
Top 3-5 Required Skills:
1. Competency with a Microsoft laptop
2. iPhone or smart phone experience
3. Sound trouble shooting methodology
4. Provide onsite support for physicians that need help with the phones after deployment
If you feel that you are a great match for this opportunity, please apply directly or feel free to contact Josh at 303-222-2461.
"In compliance with federal law, all persons hired will be required to verify identity and eligibility to work in the United States and to complete the

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