Job Summary

Desktop Support Technician-Brooklyn, NY

  • Location:
    Brooklyn , New York
  • Category:
    Help Desk/Technical Support
  • Contract Type:
  • Job reference:

Interested in working in a Desktop Support Technician position in Brooklyn, NY with a dynamic and growing company? In this role our client is a fortune 500 company with room for growth and stability. We are looking for someone who is smart, dependable, driven and have a strong interest in an IT role.
• Require technician to perform Refresh project support, documentation, deployments and asset management
• Maintain flawless records of old & new assets
• Identifying users build to ensure refreshed assert has all printers, mapped drives, applications and data transferred
• Provides basic troubleshooting assistance and ticket resolution for personal computer users
• Supports computer users with installation of basic hardware/software and networking components to meet personal computer needs
• Diagnoses and troubleshoots basic problems with individual or multiple computer systems in order to maintain proper functioning; resolves issues including contacting and assisting vendors
• Recommends hardware solutions regarding personal computers in assigned areas
• Assists with computer studies, projects, and implementation of policies throughout area of assignment
• Conducts diagnostic reviews and produces error reports as requested by customers in order to identify and correct any problems
• Experience working with personal computer hardware, software, systems, local area networks and terminology
• Good organizational and problem solving skills
• Ability to operate computer peripherals including monitors, printers and scanners
• Experience working with personal computer hardware, software, systems, local area networks and terminology.  
• Good organizational and problem solving skills.  
• Ability to operate computer peripherals including monitors, printers and scanners.
• High School Diploma with 3 to 5 years’ experience.  
• High School Diploma or GED
• Familiar with Lenovo assets running Win7, office and lync environment, checkpoint FDE is preferred
• SCCM software center deployments is preferred
• Experience with transfer tools a plus (ie. USMT)
• Experience with Windows OS
• Experience with Virtual Private Networks
• Experience with Ticketing Systems
• Certifications for CompTIA are preferred

Hours for the role are 3PM-11PM
If you are interested please attach the most current copy of your resume. Also be on the lookout for a 303 area code for a preliminary phone screen!

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All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, or protected veteran status and will not be discriminated against on the basis of disability.

Equal employment opportunity information:
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