Job Summary

Desktop Support Technician - Job - Tucson, AZ

  • Location:
    Tucson , Arizona
  • Category:
    Help Desk/Technical Support
  • Contract Type:
    Contract/Temp to Hire
  • Job reference:
    US_EN_6_21701_59479376

Modis Staffing Agency is currently searching for qualified candidates to fill a Desktop Support Technician role with a Fortune 200 company. This is a 6-12 month contract-to-hire position located in Tucson, AZ. Below are the details for this position:
 
JOB DESCRIPTION
 
Duties:


  • Provide technical support, refresh support and also work on the local service desk on the account located in Richmond, VA.
  • Provide on-site field support to customers including installation, and servicing and repairing systems and equipment.
  • Verify and approves operational quality of system equipment.
  • Resolve customer issues in the areas of hardware installation, repair, upgrade and maintenance
  • Assist in investigating and resolving complex installations and maintenance matters of significance
  • Instruct customers in the operation and maintenance of systems/equipment.
  • Ensure issues are referred to the appropriate personnel/service areas for follow up, testing and troubleshooting.
  • Act as a liaison with customers on administrative and technical matters for assigned projects. Perform analysis and prepares reports on system problem trends and issues.

 
Skills:

  • 2-4 years, desktop support, for pc’s laptops, software, hardware and printers, and related equipment
  • 2+ years, Firewalls and network
  • 2+ years, executive desktop support
  • Bachelor's Degree or equivalent experience
  • Good interpersonal skills to work with customers and other unit personnel.
  • Good analytical and problem solving skills.
  • Good communication skills Good time management and organizational skills

 
If you believe that you would be a good fit for this position, please apply to the Desktop Support Technician job in Tucson, AZ.


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All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, or protected veteran status and will not be discriminated against on the basis of disability.

Equal employment opportunity information:
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