Job Summary

Desktop Support Technician position in Plano, TX

  • Location:
    Plano , Texas
  • Category:
    Help Desk/Technical Support
  • Contract Type:
    Contract/Temp to Hire
  • Job reference:
    US_EN_6_21701_59359671

Desktop Support Technician position in Plano, TX
 
Interested in working in a Remote Desktop Technician position in Plano, TX with a dynamic and growing company? We are looking for someone who is smart, dependable, driven and has a strong interest in an IT role.
 
**** 6 Month Contract to Hire****
 
Location: Plano, TX
 
MAIN REQUIREMENTS
• High School Diploma
• 3-5 years of desktop support, for Desktop/laptops, software, hardware and printers, and related equipment
• 3+ years of Windows 7 Experience
• 3+ years of Staging & Imaging Tools Experience
• Experience providing desktop support in an enterprise environment
• Basic Network /Server Support experience and/or knowledge MAC/Apple Support (nice to have but not required)
• Active Directory Experience
• VPN Experience
• Ticketing System Experience
 
MAIN RESPONSIBILITIES
• Provides basic troubleshooting assistance and ticket resolution for personal computer users
• Supports computer users with installation of basic hardware/software and networking components to meet personal computer needs
• Diagnoses and troubleshoots basic problems with individual or multiple computer systems in order to maintain proper functioning; resolves issues including contacting and assisting vendors
• Recommends hardware solutions regarding personal computers in assigned areas
• Assists with computer studies, projects, and implementation of policies throughout area of assignment
• Conducts diagnostic reviews and produces error reports as requested by customers in order to identify and correct any problems
 
If you are interested in this Desktop Support Technician role please attach the most current copy of your resume. Also be on the lookout for a 303 area code for a preliminary phone screen!
 


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All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, or protected veteran status and will not be discriminated against on the basis of disability.

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