Job Summary

Desktop Support Technician

  • Location:
    Erie, Pennsylvania
  • Job reference:
    US_EN_3_106059_322626
  • Category:
    Help Desk/Technical Support
  • Contract Type:
    Contract/Temporary

A Desktop Support Technician in Erie, PA is available through Modis. You must have at least two years' experience providing technical or desktop support to be considered for this position. In this role, you would be responsible for providing maintenance of the computer desktop environment by analyzing requirement, resolving problems, installing hardware and software solutions and supporting the internal IT Helpdesk. Tasks include end user support, license tracking and performing PC maintenance, upgrades and configurations.


***Great opportunity with one of Erie's top employers!!


Desktop Support Technician job responsibilities include:
• Break/Fix, hardware and software troubleshooting
• Configuring and setting up of new computers
• Asset tracking
• Special projects as assigned

QUALIFICATIONS:
• Bachelor’s degree in MIS, Computer Science or related field. Associate's degree and equivalent experience will be considered.
• Candidates must have exceptional customer service and communication skills and be able to provide desk-side support.
• Two years' experience in a help desk or desktop support based role required.
• Familiarity with various Windows operating systems, networking environments, Internet applications, including Internet Explorer, Internet connectivity methods, including virtual private network (VPN), dial-up and broadband, preferred.

If you are interested in this Desktop Support Technician job in Erie, PA then please click APPLY NOW.

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All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, or protected veteran status and will not be discriminated against on the basis of disability.

Equal employment opportunity information:
EEO is the Law (poster) | EEO is the Law (poster supplement) | Reaffirmation of Affirmative Action Policy Statement