Job Summary

Desktop Support

  • Location:
    Portland, Oregon
  • Job reference:
  • Category:
    Help Desk/Technical Support
  • Contract Type:

A Desktop Support job in Vancouver, Washington is available courtesy of Modis Engineering. You will help support current physical and virtual desktop computing environment (Windows 7, Office 2010/2013, office automation applications, hardware, peripherals and smartphones). You will provide technical assistance, over the phone or in person for a wide variety of hardware, software and site-specific applications in an enterprise server-client environment. You will also assist the Help Desk with fielding telephone calls, voicemails, and emails from IT clients and resolving or referring IT issues using a central incident management application.

Desktop Support job responsibilities include:

-Provide technical assistance over the phone or in person for a wide variety of hardware, software and site-specific applications in an enterprise server-client environment
-Provide front line of support for IT systems and software, fielding telephone calls, voicemails and emails from IT clients
-Install and configure Windows 7/Office, 2007,2010 and 2013 and various office automation applications
-Troubleshoot and repair Desktop/Laptop and thin client hardware
-Support peripheral devices (Printers, Smartphones, Scanners etc.)


-Bachelor of Science in Computer/Information Technology or a directly-related field is preferred
-One or more of the following: A+, MCP, MCSE, MCDST or other infrastructure relevant certifications are desirable
-Experience with Microsoft Windows 7 and Office Suite (Word, Excel, Outlook, PowerPoint and Access); MS Office 2010/2013 proficiency is required.
-Desktop/laptop and/or server hardware, configuration and troubleshooting
-Knowledge of printer/multifunction troubleshooting

If you are interested in this Desktop Support job in Portland, Oregon then please click APPLY NOW. For other opportunities available at Modis Engineering go to If you have questions about this position, please contact Kevin Sapp at 504-410-2076 or

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All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, or protected veteran status and will not be discriminated against on the basis of disability.

Equal employment opportunity information:
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