Job Summary

Digital/Network Operations Specialist

  • Location:
    Culver City , California
  • Category:
    Network Administrator
  • Contract Type:
  • Job reference:

Our client is seeking an Operations Specialist be responsible for the operational the implementation and maintenance of content via the CMS and other associated systems. This includes but is not limited to; schedule deployment, metadata input, playlist management, channel management and merchandising curation across the entire network of distributed devices and platforms.
The appropriate candidate must effectively demonstrate technical proficiency in working with CMS and media management systems, video specifications, image specifications and metadata formats as it relates to online media distribution. The candidate must also possess the ability to self-manage tools and resources in order to process work, troubleshoot issues and report status updates on-time and in alignment with Programming and departmental distribution objectives.
• Experience in the use of Content Management Systems (CMS)
• Experience with hands-on QA functional testing including following test plans
• Experience with the use of Adobe Photoshop
• Knowledge and experience of video streaming devices
• Knowledge and experience in web development protocols and processes
• Knowledge of digital media formats, standards and codecs
• Knowledge of web-based file transfer tools and delivery systems: Aspera, SFTP and FTP
• Knowledge of standard metadata and XML formats such as xls, xml, rss, and mrss
• Knowledge of video DRM protocols
• Excellent problem-solving skills and ability to offer multiple solutions to technical and operational problems and challenges
• Ability to understand integrated functional requirements of streaming services on Crackle’s network of distributed devices and platforms
• Ability to effectively collaborate in a team setting
• Ability to multitask, organize and prioritize work in a deadline driven environment
• Channel and playlist management within in the CMS
• Application of media flight dates within the CMS
• Slideshow management within the CMS
• Metadata entry and management within the CMS
• Work within the Crackle scheduling system
• Manage channel art creation and receipt in alignment with network release schedules
• Perform QA of Channel, Playlist, Slideshow and the presence of media across a network of distributed devices and platforms
• Provide regular status reports on progress/or roadblocks related to on-net media releases
• Track progress of work within shared departmental systems
• Continually monitor and QA the status of live campaigns on all Crackle distributed devices and platforms to ensure a high quality end-user experience
• Log issues into a centralized system and report, assign and track open issues through to resolution
• Liaise with the Crackle Programming team regarding content schedules
• Liaise with Crackle Product team regarding feature enhancement to the Crackle CMS
• Support Crackle Product and Engineering teams during feature enhancement releases
• Perform content updates within other CMS systems as they pertain to overall business
• Occasionally post press releases
• 4+ years of experience in working with interactive consumer entertainment products
• BA degree
• Exceptional passion for detail
• Strong organizational, media management, and media cataloging skills
• Strong project management abilities
• Strong demonstrated experience working on both Mac and PC platforms
• Strong
• Strong knowledge of administrative software applications: MS Office Applications, (i.e., MS Word, MS Outlook, MS Excel, MS PowerPoint)
• Must be a creative thinker with a passion for video and digital entertainment while also demonstrating strong problem solving skills
• Must be comfortable discussing technical requirements with Product and Engineering teams
• Excellent written and verbal communication skills

Apply Below


Note: Required fields marked with an asterisk (*).


Primary Number
[Ctrl (Cmd Mac) + Click] to select multiple industries
Upload your resume
Terms of Use


Upload your resume using

All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, or protected veteran status and will not be discriminated against on the basis of disability.

Equal employment opportunity information:
EEO is the Law (poster) | EEO is the Law (poster supplement) | Reaffirmation of Affirmative Action Policy Statement