Job Summary

Director of Telephony Engineering Job - Atlanta, GA

  • Location:
    Atlanta , Georgia
  • Salary:
    140000 $ - 165000 $ / Year
  • Category:
    IT Management
  • Contract Type:
    Direct Hire
  • Job reference:

Modis is working with a client in the Atlanta area hiring a Director of Telephony Engineering. This is a direct hire/ full time role with an immediate opportunity to interview.

  • Must be a proven leader with Global experience supporting 1500+ agents
  • Cisco Environment

    • Significant Cisco UCCE experience is a requirement

  • Must have strong experience managing telephony/contact center teams

    • Must have experience managing a global team

  • Experience with utilization review, capacity planning, performance monitoring, disaster recovery related to call center technologies.
  • ITIL and ITSM experience

Any of the following certifications are a Plus:

  • CCIE
  • CCVP
  • CCNP

Great comp plan with base and bonuses.If you are a leader in the telephony space we want to speak with you. Please submit a resume ASAP and someone will be in touch.

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All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, or protected veteran status and will not be discriminated against on the basis of disability.

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