Job Summary

Field Service Technician

  • Location:
    Hudson, Ohio
  • Salary:
    60000 $ - 72000 $ / Year
  • Job reference:
    US_EN_6_17197_61374482
  • Contract Type:
    Direct Hire

Field Service Technician
 
Modis Engineering, Inc. is seeking a Field Service Technician for a full-time direct hire role in Cleveland, OH.  The Field Service Technician will be instructing customers on proper use and operation of equipment, taking customer service calls and problem solving on hydraulic, pneumatic and electrical system.  The Technician must have experience working closely with customers at customers' sites to conduct maintenance checks, troubleshooting, install, and setup equipment.  
This is a full-time direct hire position with a world leader in production of tire, rubber, and plastics machinery and equipment offering top-notch salary and fully paid benefits.
 
Responsibilities:
• International travel 60%-80% of the time to client sites  
• Install and set-up equipment at each site
• Diagnose and problem solve the cause of the faulty equipment and explain clearly to customer on the process to resolve the issue
• Report back frequently to the manager on progress, process and customer needs
• Complete service reports within two days of client visit
• Promote service agreements, equipment and spare parts - follow up on all leads in a timely manner
• Achieve maximum gross profit on all orders
• Perform routine inspections and fulfill service agreements
• Track all progress and report back to manager and team efficiently
• Follow all company's safety guidelines in addition to those of the customer
• Conduct business and represent the company in a professional manner
 
Required Skills:
• High school degree is a must
• 2+ years of experience working with maintenance and mechanical repairs in a manufacturing environment, heavy industry background
• Experience in rigging, welding, piping
• Knowledge of hydraulic, pneumatic and electrical systems, familiarity with mixing or extruding is a plus
• Willing to travel 60%-80% a year internationally to service clients on-site
• Computer skills including MS Office and the ability to handle expense tracking and reporting
• Experience working in the rubber and/or plastics industry is a plus
• Must be able to work on own, with no supervision
 
 
 
Details:
Why Modis? Modis has a commitment to making exceptional connections with you and our clients; creating strong and long-lasting relationships for your career.  Modis also prides itself on personal touch and providing current and up-to-date feedback on your performance.
 
If you are interested in this Field Service Technician Job in Cleveland, OH then please apply via http://www.modis.com
 
Questions can be directed (Email Address Withheld by Request) or 216-750-6232
 
Equal Opportunity Employer Minorities/Women/Veterans/Disabled
 


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All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, or protected veteran status and will not be discriminated against on the basis of disability.

Equal employment opportunity information:
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