Job Summary

FIELD SUPPORT TECHNICIAN JOB IN LOUISVILLE, KENTUCKY

  • Location:
    Louisville, Kentucky
  • Job reference:
    US_EN_6_21701_60265503
  • Category:
    Help Desk/Technical Support
  • Contract Type:
    Contract/Temporary

FIELD SUPPORT TECHNICIAN JOB IN LOUISVILLE, KENTUCKY
 
A top multinational IT Services provider is looking for a candidate interested in a Field Support Technician job at their Louisville, Kentucky location.
 
Location: Louisville, Kentucky
Zip Code: 40214
 
MAIN REQUIREMENTS
• High school Diploma
• Associates Degree or 2+ years, desktop support, for Desktop/laptops, software, hardware and printers, and related equipment
• Knowledge of Windows 7 and 10
• Microsoft Office 2013
• Ability to move 40 lbs on a regular basis
• Good customer service skills
• Be agreeable to support changes upon request
• Be able to know when escalate to Sr Tech’s when necessary
• Comfortable working a secure/government environment
• Understand network printer and be able to trouble shoot
• Understand mobility technology example (smartphones)Apple IPhone and Androids
 
MAIN RESPONSIBILITIES
• Provides basic troubleshooting assistance and ticket resolution for users
• Install and upgrade devices
• Supports users with installation of basic hardware/software and networking components to meet needs
• Diagnoses and troubleshoots basic problems with individual or multiple systems in order to maintain proper functioning; resolves issues including contacting and assisting vendors
• Recommends hardware solutions
• Assists with computer studies, projects, and implementation of policies throughout area of assignment
• Conducts diagnostic reviews and produces error reports as requested by customers in order to identify and correct any problems
• Experience working with personal computer hardware, software, systems, local area networks and terminology
• Good organizational and problem-solving skills
• Ability to operate computer peripherals including monitors, printers and scanners
 
Is this job tailored just for you?  Our client is ready to begin interviewing for this Field Support Technician job in Louisville, Kentucky, so please upload your most recent resume and apply today!
 


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All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, or protected veteran status and will not be discriminated against on the basis of disability.

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