Job Summary

FIELD SUPPORT TECHNICIAN JOB IN NORWICH, CT

  • Location:
    Norwich, Connecticut
  • Job reference:
    US_EN_6_21701_59764343
  • Category:
    Help Desk/Technical Support
  • Contract Type:
    Contract/Temporary

FIELD SUPPORT TECHNICIAN JOB IN NORWICH, CT
 
A top multinational IT Service Provider is looking to fill a Field Support Technician job at their Norwich, CT location.
 
Location: Norwich, CT
Zip Code: 06360
 
MAIN REQUIREMENTS
• High School Diploma
• 5+ years’ Experience in Desktop Support
• Experience working with hardware, software and equipment products
• Experience working with customer technology and support requirements
 
MAIN RESPONSIBILITIES
• Provides on-site field support to customers including installation, and servicing and repairing systems and equipment. Verifies and approves operational quality of system equipment.
• Resolves customer issues in the areas of hardware installation, repair, upgrade and maintenance. Assists in investigating and resolving complex installations and maintenance matters of significance.
• Instructs customers in the operation and maintenance of systems/equipment.
• Ensures issues are referred to the appropriate personnel/service areas for follow up, testing and troubleshooting.
• Acts as a liaison with customers on administrative and technical matters for assigned projects.
• Performs analysis and prepares reports on system problem trends and issues.
 
Is this job tailored just for you?  Our client is ready to begin interviewing for this Field Support Technician job in Norwich, CT, so please upload your most recent resume and apply today!
 
 
 
 


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