Job Summary

FIELD SUPPORT TECHNICIAN JOB IN TOWANDA, PENNSYLVANIA

  • Location:
    Towanda, Pennsylvania
  • Job reference:
    US_EN_6_21701_59668719
  • Category:
    Help Desk/Technical Support
  • Contract Type:
    Contract/Temporary

FIELD SUPPORT TECHNICIAN JOB IN TOWANDA, PENNSYLVANIA
 
A top multinational IT Services Provider is looking to fill a Field Support Technician job at their Towanda, Pennsylvania location. This client is looking to interview excited and motivated candidates ASAP!
 
Location: Towanda, Pennsylvania
Zip Code: 18848
 
MAIN REQUIREMENTS:
• High School Diploma
• 3+ years’ experience in a technical support role
• Experience with VPNs
• Experience with Active Directory
• Experience using ticketing systems
• Remedy ticketing system is preferred
• Refresh experience is preferred
• Experience in Dell Hardware
• Experience with HP Hardware-Conceptual/Trained
• Experience with Microsoft Excel/ PowerPoint/ Word
• Experience with Windows and Internet Explorer
 
MAIN RESPONSIBILITIES:
• Provides troubleshooting assistance and ticket resolution for personal computer users.
• Supports computer users with installation of basic hardware/software and networking components to meet personal computer needs.
• Diagnoses and troubleshoots basic problems with individual or multiple computer systems in order to maintain proper functioning; resolves issues including contacting and assisting vendors.
• Recommends hardware solutions regarding personal computers in assigned areas.
• Assists with computer studies, projects, and implementation of policies throughout area of assignment.
• Conducts diagnostic reviews and produces error reports as requested by customers in order to identify and correct any problems
• Experience working with personal computer hardware, software, systems, local area networks and terminology.
• Good organizational and problem solving skills.
• Ability to operate computer peripherals including monitors, printers and scanners.
 
Is this job tailored just for you?  Our client is ready to begin interviewing for this Field Support Technician job in Towanda, Pennsylvania so please upload your most recent resume and apply today!
 
 
 
 


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