Job Summary

Field Support Technician - Job - Waltham, MA

  • Location:
    Waltham, Massachusetts
  • Job reference:
  • Category:
    Help Desk/Technical Support
  • Contract Type:
    Contract/Temp to Hire

Modis Staffing Agency is currently searching for qualified candidates to fill a Field Support Technician job with a Fortune 200 company. This is a 6 month contract-to-hire position located in Waltham, MA. Below are the details of the role:

  • High School Diploma
  • 2+ years’ experience in desktop support and troubleshooting
  • Active Directory experience is preferred
  • VPN experience is preferred
  • Experience with Dell hardware is preferred
  • Ticketing system experience is preferred
  • Certifications such as A+, Network +, and Security + are preferred but not required


  • Provides basic troubleshooting assistance and ticket resolution for personal computer users
  • Supports computer users with installation of basic hardware/software and networking components to meet personal computer needs
  • Diagnoses and troubleshoots basic problems with individual or multiple computer systems in order to maintain proper functioning
  • Resolves issues including contacting and assisting vendors
  • Recommends hardware solutions regarding personal computers in assigned areas
  • Assists with computer studies, projects, and implementation of policies throughout area of assignment
  • Conducts diagnostic reviews and produces error reports as requested by customers in order to identify and correct any problems
  • Experience working with personal computer hardware, software, systems, local area networks and terminology
  • Good organizational and problem solving skills. Ability to operate computer peripherals including monitors, printers and scanners

If you believe that you would be a good fit for this position, please apply to the Field Support Technician job in Waltham, MA.

Apply Below


Note: Required fields marked with an asterisk (*).


Primary Number
[Ctrl (Cmd Mac) + Click] to select multiple industries
Upload your resume
Terms of Use


Upload your resume using

All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, or protected veteran status and will not be discriminated against on the basis of disability.

Equal employment opportunity information:
EEO is the Law (poster) | EEO is the Law (poster supplement) | Reaffirmation of Affirmative Action Policy Statement