Job Summary

FIELD TECHNICIAN JOB IN STERLING HEIGHTS, MICHIGAN

  • Location:
    Sterling Heights, Michigan
  • Job reference:
    US_EN_6_21701_60178564
  • Category:
    Help Desk/Technical Support
  • Contract Type:
    Contract/Temporary

FIELD TECHNICIAN JOB IN STERLING HEIGHTS, MICHIGAN
 
A top multinational professional services Provider is looking to fill a Field Technician job at their Sterling Heights, MI location.
 
Location:  Sterling Heights, MI
Zip Code: 48313
 
MAIN REQUIREMENTS
• High School Diploma
• Associate degree or 2-year IT experience minimum
• Remedy a big plus
• Hands on Refresh experience
• Good communication skills
• Be agreeable to support changes upon request
• Be able to know when escalate to Sr Tech’s when necessary
• Comfortable working a secure/government environment
• Understand network printer and be able to trouble shoot
• Understand mobility technology example (smartphones)Apple iPhone and Androids
 
MAIN RESPONSIBILITIES
• Provides basic troubleshooting assistance and ticket resolution
• Supports users with installation of basic hardware/software and networking components to meet personal computer needs
• Diagnoses and troubleshoots basic problems with individual or multiple computer systems in order to maintain proper functioning; resolves issues including contacting and assisting vendors
• Recommends hardware solutions regarding personal computers in assigned areas
• Assists with computer studies, projects, and implementation of policies throughout area of assignment
• Conducts diagnostic reviews and produces error reports as requested by customers in order to identify and correct any problems
• Experience working with personal computer hardware, software, systems, local area networks and terminology
• Good organizational and problem-solving skills
• Ability to operate computer peripherals including monitors, printers and scanners
 
Is this job tailored just for you?  Our client is ready to begin interviewing for this Field Technician Job in Sterling Heights, MI, so please upload your most recent resume and apply today!
 
 
 
 
 


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