Job Summary

Financial Customer Service Representative

  • Location:
    Naperville, Illinois
  • Job reference:
    US_EN_6_21701_60095826
  • Category:
    Help Desk/Technical Support
  • Contract Type:
    Contract/Temp to Hire

Modis is seeking a Customer Service Representative for a full-time contract-to-hire position with a Fortune 200 bank in the greater Chicago area . Company is the 7th largest bank in the US and provides banking, investment, mortgage, and trust products to individuals, businesses, and government. Position is in a call center environment and duties include assisting assists account management team with basic bank account maintenance and customer inquiries.
 
 
Title: Customer Service Representative I
 
Hours: Monday - Friday, 9:00AM - 6:30PM (40 hours per week)
 
Location: xxxx East Warrenville Road, Naperville Illinois 60563
 
Pay: $13.93 per hour USD
 
12 month contract-to-hire
 
Duties:
- Work in the Freight Payment department with business customers
- Process incoming requests for customer account changes
-Assist Account Management team with non-customer facing tasks
-Assist with cleanup of existing settlement accounts
-Set-up Quality Assurance reviews for new accounts
-Review account issues
-Assist customer support help desk as needed
-Phone and email interactions with customers regarding billing and account questions
-Operate in a call center environment (not high-volume)
 
Qualifications:
-High School Diploma or equivalent
-Comfortable with Microsoft Office, Moxie a plus
-Professional phone presence
-Comfortable using email
-No banking or office experience necessary
-Able to pass a background check
 
 
Hiring is looking to move fast, apply today!
 
TAGS: customer service representative, CSR, call center, bank call center, financial call center, account maintenance, account processing, office assistant, entry level, office job, bank job, receptionist, freight payment, logistics call center, shipping call center
 
 



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